thenest.webhelp.comThe Nest - CX Outsourcing services for fast-growing

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Supercharge your customer support, sales, content & compliance teams, with our 24/7, flexible and multilingual outsourcing services powerhouse. Get a quote! OUR services A large set of outsourcing services to cover all your needs and support your growth Omnichannel Customer Service B2B & B2C Sales Support Platform Management & Digital Content Services Regulated, KYC & Payment Services Omnichannel Customer Service Create long-term, sustainable, and valuable relationships with your customers, thanks to an unforgettable brand experience Customer Care Community Management Technical Support Helpdesk & IT Services... Learn More B2B & B2C Sales Support Scale faster, grow your revenues and improve your B2B or B2C sales effectiveness Customer Acquisition Sales Assistance Upselling / Cross-selling Customer Retention... Learn More Platform Management & Digital Content Services Transport the digital experience of your customers, boosting their engagement and your sales with our expert outsourced teams Content Management Moderation Services Data Annotation Digital activation... Learn More Regulated, KYC & Payment Services Outsourcing services to make your business safe and simple KYC services Credit Management Payment Management Collection Services... Learn More Outsourcing CX solutions combining in-depth industry knowledge and unrivaled service expertise MANAGING ALL YOUR CHANNELS Social Chat Email Voice 95% of all languages 24/7 availability supporting all your tools Testimonials "So, we chose The Nest by Concentrix in Barcelona and the reason for that was we particularly like the management team. We felt they were a much better fit culturally to our own company culture as a startup. They were much more reactive, but they were also a lot more proactive than some of the other management teams we met." Leslie Dickinson Head of Customer Service at Ankorstore See All Stories Testimonials "The shared success of The Nest by Concentrix and Maza is attributed to the friendship that we built and the flexibility that The Nest has had with our growth." Laura Morales Member Experience Manager See All Stories Testimonials "Carizy’s strong growth required being supported by a strong player benefiting from the know-how and human resources to deliver an exceptional customer experience. This is what we obtained by partening with The Nest by Concentrix." Yann Abrassart Operations Director at Carizy.com See All Stories Testimonials "In a month and a half, we have successfully launched our activities. The Nest by Concentrix helped us to pick the right tools, introduced us to the right spokespeople, and was on site for the kick-off day, helping us set everything up for the last tests before the launch of our services on the market." Julien Allegret Head of Customer Care at Moni See All Stories Testimonials "By partnering with The Nest by Webhelp we were able to build our team faster and to develop our B2C and B2B expertise in a very smooth way. They’ve been helping us improve our sales performance, gain flexibility, control our cost structure and launch new products and new geographies very easily." Charles Egly CEO & Co-Founder of Younited Credit See All Stories Testimonials "There was another key factor to our choice to partner with The Nest which was its digital maturity, especially in regarding the tools used for our operations, as it is crucial for the startup/scale-up environment where Swile evolves in." Pauline Coeur Care outsourcing Manager at Swile See All Stories Testimonials "Something else that was very pleasant and that we appreciated when collaborating with The Nest was their management team’s reactivity" Victor Jolly Chief Operations Officer at Lydia See All Stories Testimonials "We needed a lot to improve and we have been working with The Nest by Concentrix to improve our customer support and user experience." Aurelien Beaumont CMO at Zenpark See All Stories REACH YOUR FULL POTENTIAL CREATE A UNIQUE CUSTOMER EXPERIENCE Beyond product innovations or business models, the experience offered at each step of your customer’s journey is crucial for your success: you need to capture the diversity of their needs and understand what they value the most. SCALE UP - WITH FLEXIBILITY AND AGILITY To support all your product developments, launch new activities, face any peak period or change in the market, you can rely on a flexible, agile and highly specialized outsourcing partner to outsource your customer support, helpdesk, B2B sales, content moderation and much more. EXPAND INTERNATIONALLY To take up the challenge of internationalization, our bestshore approach offers you a wide time coverage and a large variety of languages to communicate with your customers and respect their cultural sensitivity. MAINTAIN A STRONG ROI AND DE-RISK YOUR GROWTH MODEL The expertise of our teams enables you to achieve rapid growth while improving your ROI and being prepared to face any uncertain time or crisis. TRUSTED BY BRANDS AROUND THE GLOBE Lastest news Scaling Nordic Startups, how can CX outsourcing unlock your growth? Unlocking the power of Generative AI – from annotated data to the new Mona Lisa? Smart IVRs, Voicebots and Callbots: Fancy gadgets for big brands only? Digital Content Services – How outsourcing can help you boost and protect your most important asset online 5 Mistakes start-ups should avoid when building their B2B sales engine Incorporating ESG initiatives from the ground up – A game-changer for startups Lastest news Generative AI Implementation – A comprehensive beginner’s guide 2024 Customer Service Statistics you shouldn’t ignore How does patient and user experience play a key role in Healthtechs’ performance? Building Trust in Your Marketplace: Mitigating Risks & regulatory challenges and ensuring Safety​ A Guide to Elevate your Gaming Experiences: Leveraging Community Engagement and Expert Support for Excellence. View All News Ready to WOW your Customers? Get Started Now Our partners KNOW MORE Get in touch with us! Contact Us Thanks for contacting us! We will get in touch with you shortly Follow our news Thanks for subscribing! 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